Charles Hutchins

IT Director · Senior Manager — IT Operations, Service Management & Governance

IT leader with 25+ years of progressive experience — director-level governance of the service portfolios behind the State of Colorado OIT's ~$330M annual cost recovery, regulated data-center operations, and multinational team leadership. Now advising organizations on IT strategy, cost optimization, and AI readiness.

Open to remote or Colorado Springs–Pueblo hybrid roles
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Colorado, USA · Remote / Hybrid

LinkedIn Profile

Professional Summary


Core Competencies


Leadership & Strategy

Service Line Management Service Portfolio Governance Strategic Roadmapping Budget & Revenue Forecasting Vendor Negotiation Program Management

Frameworks & Compliance

ITIL v4 / v3 SOX SSAE 18 SOC CJIS Service Lifecycle IT Audit Leadership

Cloud & Infrastructure

Microsoft Azure Microsoft 365 Google Workspace Hybrid Cloud VDI / Virtualization Cisco Networking Active Directory DR / Business Continuity

Platforms & Teams

ServiceNow Jira Confluence SAP BI SQL Reporting Distributed Team Leadership Capital Budget Planning

Professional Experience


A progressive career spanning private industry, regulated operations, and government & public-sector technology leadership.

Founder & Principal Consultant Now

Southern Colorado Systems, LLC — IT & AI Advisory

Feb 2026 – Present · Remote / Pueblo, CO

Independent IT & AI advisory delivering fractional CIO leadership, Hidden Cost IT audits, and AI readiness assessments for organizations of 25–500 employees.

Fractional CIOAI ReadinessCost Optimization

Director, Service Line Management

State of Colorado — Office of Information Technology (OIT)

May 2023 – Jul 2026 · Remote, CO

Governed the service portfolios behind OIT's ~$330M annual cost recovery across Infrastructure, Cloud, Security, Applications, and Shared Services.

Service PortfolioITIL v4$330M Cost Recovery

Service Manager

State of Colorado — Office of Information Technology (OIT)

Jan 2023 – May 2023 · Remote, CO

Business authority for Infrastructure & Security service lines — pricing, demand management, and lifecycle governance.

InfrastructureSecurityLifecycle

Manager, Data Center Operations

International Game Technology (IGT) — Colorado Lottery

Sep 2018 – Jan 2023 · Pueblo, CO

Led 24/7/365 data-center operations and software QA (team of 13) for the Colorado Lottery, with clean SOX, MuSL, and SSAE 18 SOC audits.

Data Center OpsSOX / SSAE 18Team of 13

Director, Information Technology

Pueblo City-County Library District

Jan 2011 – Sep 2018 · Pueblo, CO

Full IT accountability across 8 branches — Citrix VDI deployment, off-site disaster recovery, and three new-branch buildouts on a public-sector budget.

VDI / CitrixDisaster RecoveryMulti-Site

IT Regional Manager, USD-South

Kellogg Brown & Root (KBR)

Sep 2006 – Jan 2011 · Southern Iraq (7 WAN Sites)

Ran IT across seven WAN sites supporting U.S. military operations; led 30+ personnel from 10 countries across mission-critical Cisco and VSAT satellite networks.

CiscoVSATMultinational Teams
Earlier career: IT Network Systems Administrator, Pueblo County Government (2004–2006) — server consolidation, network redesign, and Active Directory hardening.  |  IT Senior Specialist, Mountain Communications (2002–2004) — statewide high-availability radio communications and satellite/wireless installations across 20+ sites.

Education


Certifications & Professional Development


Generative AI Mastermind — Outskill (2026)
ITIL Foundation v4 (2023)
ITIL Foundation v3 (2013)
Cisco CCNA (2011)
Cisco CCENT (2012)
Microsoft MCITP: Server 2008 Administrator (2012)
CompTIA Network+ (2005)
PMI IT Project Management Training (2013)
KBR Corporate Leadership Programs (2006–2010)